Playground After Sales Service

Because the playground is generally relatively large and the installation is relatively complicated, good Playground After Sales Service will be important for customers. This article will introduce the various after -sales services that our company can provide to customers in detail, as well as different outdoor playground,oem outdoor playground, and indoor playground, Different problems encountered in the venue, and how to solve these problems, so that customers can have a better understanding of the playground.In addition, we will also introduce after -sales services for our company other products, such as soft play items, children's furniture, plastic toys, fitness equipment, etc.,

What is Playground After Sales Service and its importance?

Playground After -sales service refers to a series of services provi
ded by consumers after selling products to customers, generally includes delivery, installation, and warranty. Our company have been advocating the importance of after -sales service, so what are the benefits of doing after -sales work?

1. Reduce after -sales disputes.

Through comprehensive after -sales service, timely handle consumer complaints and remedy the work errors of enterprises, thereby protecting consumers' rights and interests, effectively reducing after -sales disputes caused by product quality and other issues

2. Enhance corporate competitiveness.

For mature companies, products generally do not have much difference in function and quality. After -sales service can highlight the differences of enterprises, enhance the competitiveness of enterprises, and help enterprises gain advantages in fierce market competition.

Is Playground After Sales Service free?

As long as the customer is purchased from our company, our company provides one year of quality guarantee. If any non -human damage within one year, we can send the corresponding accessories to the customer to repair for free, but if it is Overseas customers, we do not bear the corresponding freight. After more than one year of warranty, we can also can send accessories to customers, but customers have to pay for accessories and shipping cost.If the customer needs to provide any installation guidance or maintenance guidance, our engineers can provide video guidance for the customer for free.

Outdoor Playground After Sales Service FAQ

After sales service is a problem that every amusement equipment manufacturer must pay attention to. How can we establish a good reputation for our brand? stand out.What are Outdoor Playground After Sales Service? Outdoor Playground=It contains a lot of types,generally divided into scenic spots and playgrounds. In scenic spots, there are mainly tube-rail slides and track climbing cars. In playgrounds, there are mainly glass slides, glass viewing platforms, and glass water slides. ,  flying saucer, pirate ship and train around the park, etc.  JIQI Amusement Equipment Co., Ltd. has been a company for more than ten years. We have a very mature after-sales service. We support warranty within one year after sales. After one year, if the customer needs to replace the parts, the customer needs to pay the cost of the parts. Is the damaged one included in the after sales service? After-sales service, after-sales are those that are not caused by the operator's intentional damage, but because of the problems of the product itself. Manufacturers will actively repair and repair them in a timely manner, which will not have a great impact on the operation. What does good after-sales service mean? Good after-sales service is not only the corporate image of the outdoor playground manufacturer, but also an indirect reflection of product quality. Perfect after-sales service will save customers a lot of trouble in the later stage of installation. Can professionals be assigned if needed during the post-sales period? Of course it is possible, we will let the professional installation and maintenance personnel in the factory to help customers. Professionals will be more aware of the faults in the outdoor playground, and can more accurately find the corresponding place to repair and maintain, so that this product can be used Extended lifespan. It is very unsafe if the customer does not find the place that actually needs to be repaired. Therefore, if the equipment of a large outdoor playground fails, and the customer does not have professional maintenance personnel, we are very happy to use our team of professional maintenance personnel.

Indoor Playground After Sales Service FAQ